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A: Quality used medical imaging parts have a statistically lower failure rate than new parts. PhiGEM Parts’ failure rate ranges between 2% and 3% on average. Also, since the price of quality used parts is significantly less than that of new, you have the assurance of a fully functional part at a much greater value.


A: Our primary OEM and modality focus is as follows: Philips CT, Philips Rad, RF, Cath, Angio & GE Rad, RF, Cath, Angio, & mammography. We also still have a tremendous amount of Siemens, Toshiba and other various OEM parts in our stock; throughout the next several months we will be slowly shipping these parts to predetermined partners of ours throughout the country. These parts will still be searchable on our website, however will be denoted with a negative (-) quantity.  In those cases we will refer you to our partner so you can confidently contact and purchase directly from them.  We have no say in the pricing of these parts. If we do reflect the part as being in stock however, we will be granting extra discounting on these items in an effort to liquidate as much as possible as quickly as possible.


A: We can ship according to your request including, but not limited to next day AM, 2nd day, Ground, Next Flight Out (NFO), freight shipping, etc.


A: It is just as important to us that your parts arrives safely, in the same way it left our facility, as it is to you.  Please review our “Policies & Procedures” to see the different types of materials we use to ensure safe delivery of your part.


A: All payments are in US $, and are net 30 days to qualified accounts.  We accept all major credit cards (upon authorization from PhiGEM Parts) as well as PayPal.


A: Contact our billing department at (347) 985-1679, Dial 0


A: Contact our parts department at (347) 985-1679 x103


A: See our “Terms and Conditions” under the About Us menu.


If you have any further queries call at 347-985-1679 or

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