Q: Why should I buy used medical imaging parts as opposed to

 January 22nd 2016

A: Quality used medical imaging parts have a statistically lower failure rate than new parts. PhiGEM Parts’ failure rate ranges between 2% and 3% on average. Also, since the price of quality used parts is significantly less than that of new, you have the assurance of a fully functional part at a much greater value.
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Q: Will PhiGEM Parts have the part I need?

 January 22nd 2016

A: Our primary OEM and modality focus is as follows: Philips CT, Philips Rad, RF, Cath, Angio & GE Rad, RF, Cath, Angio, & mammography. We also still have a tremendous amount of Siemens, Toshiba and other various OEM parts in our stock; throughout the next several months we will be slowly shipping these parts … Continue reading Q: Will PhiGEM Parts have the part I need?
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Q: What shipping options are available?

 January 22nd 2016

A: We can ship according to your request including, but not limited to next day AM, 2nd day, Ground, Next Flight Out (NFO), freight shipping, etc.
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Q: How well are my parts secured for shipping?

 January 22nd 2016

A: It is just as important to us that your parts arrives safely, in the same way it left our facility, as it is to you.  Please review our “Policies & Procedures” to see the different types of materials we use to ensure safe delivery of your part.
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Q: What are the payment terms?

 January 22nd 2016

A: All payments are in US $, and are net 30 days to qualified accounts.  We accept all major credit cards (upon authorization from PhiGEM Parts) as well as PayPal.
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Q: Who do I contact for billing questions or problems?

 January 22nd 2016

A: Contact our billing department at (347) 985-1679, Dial 0
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Q: Who do I contact to change or cancel an order?

 January 22nd 2016

A: Contact our parts department at (347) 985-1679 x103
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Q: What are your Parts Return & Restocking Policies?

 January 22nd 2016

A: See our “Terms and Conditions” under the About Us menu.
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